Privacy Policy
Last updated 26 Oct 2026
Draft for client review. Please have this reviewed by FRIENDLY BASKET (and a legal adviser) before launch.
What we collect
- Your name and verified mobile number (for login and order updates)
- Delivery addresses and, if you allow it, your device location to fill an address
- Order and payment status (we never store card or UPI credentials — payments are processed by PhonePe)
- Optional email, profile photo and notification preferences
How we use it
To process and deliver orders, send order updates (in-app, push and — only with your consent — WhatsApp), provide support, prevent fraud and meet legal/tax obligations.
Sharing
We share only what is needed with our payment gateway, messaging providers and our own delivery staff. We do not sell your data.
Retention & deletion
You can delete your account from Profile → Delete account. Personal details are removed; order records required by tax law are retained in anonymised form.
Contact
friendlybasket.com@gmail.com · 7680929284